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AI Services

RAG and Knowledge Systems

AI that answers from your own data, accurately

Generic AI guesses. A RAG system answers from the truth. We build retrieval pipelines over your documents and data so your team and customers get accurate, sourced answers instead of confident fiction.

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Under 5%
hallucination rate in well-built RAG, down from 20 to 40% for raw LLMs
~20%
of the workweek lost to searching for information, McKinsey
~30%
average support operating-cost reduction with AI, IBM
70%
of gen-AI adopters now augment models with retrieval, not raw LLMs

What you can do with it

01

Internal knowledge assistant

One interface over wikis, Slack, Drive, and tickets, cutting time lost to search by up to 35%.

02

Support over your docs

Deflect routine tickets with answers grounded in your live help center and policies.

03

Contract and policy Q&A

Ask plain-language questions across contracts and compliance docs, cited back to the exact clause.

04

Research and analyst assistant

Synthesize across internal reports and data into sourced briefs analysts can verify.

05

Onboarding and enablement

Let new hires self-serve answers instead of interrupting senior staff.

06

Sales and RevOps knowledge layer

Reps query pricing, battlecards, and past proposals grounded in approved content.

What we build

Grounded in your data

Retrieval over your docs, policies, and systems so answers come from your source of truth.

Evaluated for accuracy

We build eval harnesses and citations so quality is measured, not assumed.

Private and secure

Your data stays yours, with access control and secure infrastructure.

Tools and stack we use

Vector databases
  • Pinecone
  • pgvector
  • Qdrant
  • Weaviate
Retrieval
  • LlamaIndex
  • LangChain
  • hybrid search
Rerank and embeddings
  • Cohere Rerank
  • BGE
  • OpenAI embeddings
Evaluation
  • Ragas
  • LangSmith
  • Arize Phoenix
Why now

Enterprises are shifting from a model-centric to a data-centric posture, grounding answers in their own verifiable data instead of trusting raw output. The discipline now called context engineering enforces quality at retrieval time, with teams holding targets like retrieval precision above 85% and faithfulness above 90%. Grounding plus evals turns proprietary data into a citable, measured asset.

Let's build rag and knowledge systems that ships.

Book a build call